Bests & Worsts Reviews from Amazon

Hello All, I purchased this in 2013. I had a breville previously. They go through steam rings. I knew this, I had the ESP8xl which lasted 7 years of daily use. It would eat a steam ring (which seals the cup you put the coffee in) every year or so. This unit is the same, and blew out a steam ring last year. I went to order 2 steam rings last year. Well, Breville support has gone down the tubes. They were backordered 3 weeks. Then when they finally sent one, they only sent one. I sent a email. No steam ring. Note, no one else has these. I blew another steam ring in late January. I wrote and complained about the lost steam ring, and tried to order 2 more. Not in stock. It's been almost 6 weeks, and it's now getting shipped. If you like latte's or expresso's every morning, I have to recommend looking elsewhere. Because when the steam rings go out, and they do go out, your going to be SOL for months at a time. When I run out of steam rings, it's likely I'll find a better supported product. More News... My original purchase was 2013, with almost daily use. The head that the cup locks into is warn out. I found the part number and tried to order a new one. They won't sell the part. They want me to spend close to $200 to fix it. It's the end of the line for Breville if they won't sell parts to fix it.