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Manufacturuer told me to take it back...
I bought this juicer partly on the reviews of others. The reviews are right. The machine is quiet, easy to use, easy to clean, the juice yield and pulp dryness are good for this type of machine.
I noticed that the filter vibrates up when I turned the motor off... every time. I ran the juicer 4 times and the the filter lifted a little more with each use. I contacted the manufacturer to ask if I had a defective machine. The response I got back was that they confirmed my problem to be an inherent design flaw... not a defect. They tested several units of this model and found that the filters lifted out of place on all of them. The manufacturer told me to take it back to the retailer and get a refund immediately. That is exactly what I did. I wish the manufacturer spent more time looking into design and functionality.
Some people may think a little lift when you turn off the machine is no be deal. Here is my thought. If it lifts progressively more now, when it is new, what will it do over time? If it lifts completely, it could damage the cover, it could cause bodily harm (the thing does spin at 13,000 rpms at the highest setting), or at the very least it could shorten the life of the machine. The manufacturer did not try to sell me on the plausibility of keeping the machine for further use, in fact, just the opposite. They told me to get rid of it IMMEDIATELY. To me, that speaks volumes about the worth of this machine.
I would not recommend this machine.
As a side note, I've seen a number of reviews that compare masticating juicers like tribest, omega, champion, etc. to centrifugal juicers like juiceman, jack lanlanne, cuisinart, etc. There really is no comparison... they are totally different. The masticating machines will always be more efficient, giving a higher juice yield with dryer pulp. They are also twice the price (or more), harder to use, and harder to clean. If you want convenience, choose a centrifugal system, but you will sacrifice juice yield and pulp dryness. If you want the absolute most you can get out of your produce and don't mind spending more time juicing and cleaning up afterwards, buy a masticating system. I've used both and see the benefits of both. Personally, convenience is what keeps me using a juicer. Happy juicing, whatever you decide.
August 2011 · Home and Kitchen