336
people found this helpful, as of 2023
ranked #70,713 most helpful
out of 571,544,897 reviews
★★☆☆☆
Great idea, comfortable, but has frame weakness and poor manufacturer warranty support.
The chair is billed as one able to support more weight than the typical cheaper chairs at Walmart, for example, but the thin steel tubing frame failed on my first use -- it split along the seam at it's end near the hinge section. I am a New Yorker with a second home in SC, and I bought these chairs in March and had them shipped to SC, where a neighbor scooped them up and held them for me until I came down at the end of June. I tell you this because the manufacturer's warranty turns out to be only 90 days, and that time had elapsed before the chair's first use. I contacted the manufacturer, Deltess Corporation, and their offer was to sell me another chair at 30 percent discount. That is not a warranty, and I am not about to order another chair that fails on first use at any price. It's a shame that the company does not stand by the supposedly better quality they are marketing -- otherwise, it's a very nice looking chair, comfortable, and light weight. Luckily, I charged this purchase on a credit card that doubles the manufacturers' warranties, so the card will refund my money. If you still decide to purchase one of these chairs, use a CC that will do the same so at least you'll have a 6-month warranty, because I think you're going to need it. The light gauge frame tubing should be reinforced with steel crimp bands at its ends to eliminate this weak spot of design/construction. I am going to try using an automotive screw-style hose clamp to repair my chair.... (a hint for you if you experience this failure).
