Bests & Worsts Reviews from Amazon

I was excited when these earbuds were first announced, I had been looking for a good pair of true wireless earbuds that I could use for running (earhooks were a must) that wasn't over $100. These seemed like the perfect thing, but unfortunately they appear to have a critical design flaw. The first pair I ordered lasted 5 days, 3 runs. When I went to use them before my next run the left earbud wouldn't connect and would no longer show as charging in the case. When I put it in the case the light would flash red four times them turn off, and it would repeat that every 30 seconds or so. After the reset method didn't work and JLab customer support was unable to provide any additional help on fixing them I decided to replace them with another pair. The second pair didn't even last a full run! After about 6 miles the left earbud just stopped working. After completing my run I wiped them down and ensured they were completely clean of any sweat or liquid and put them back in the charging case and they had the exact same issue as the first pair, flashing four times in a cycle. Looking around I have seen a number of other people experiencing this exact same issue and no one seems to have been able to get any answers on the issue from Jlab. So after returning the second pair for a refund, Jlab is not telling me they will only give me store credit on their site (despite the fact I ordered these from Amazon!) and not a refund. Not only would I not recommend these earbuds, I would not recommend purchasing anything from Jlab. Their products are clearly defective and their customer service is a joke.