Bests & Worsts Reviews from Amazon

Overall I am pleased with this and if I get my issue fixed I might raise my rating. The cart moves a bit slow but it has a surprising amount of grunt. It moved 40 loads of mulch and wet dirt today and I only charged it once and it charged very fast (it was half full when I charged it and it charged fully in 20minutes. I took it through about 3 inch deep mud and aside from having to pick up the back end to get the 3rd wheel through the muck it plowed right through it with a full load. The only issue I had was the piston that raises the bucket seized after just 3 dumps and subsequently won’t raise more that 3 inches. I will mail Snapper on Monday. I’ll update the review once I have a chance to talk to customer service. Update 06.04.18: Lowering my rating to 1 star as I am very dissatisfied with the proposed resolution. The issue is clearly that the gas piston that raises the barrow seized up but the manufacturer wants me to either put it into a car and drive it to a repair shop (not likely as it’s heavy and obviously very bulky) or pay to have it picked up which is about $75 - $90:depending on the shop I call. Once it’s at the shop they will evaluate whether it’s a manufacturer error or a user error. Given that the piston is probably about $20 I will spend $90 to get my $30 issue fixed. It’s a shame because it does have grunt but given it malfunctioned on the first use and I did not get what I would consider a reasonable response from customer service I have to revise to give it a poor rating.