Bests & Worsts Reviews from Amazon

Had I reviewed this immediately after I received it, the Drinkwell would have gotten a solid 5 stars. My cats LOVED it. As soon as I turned it on, they were both in line to drink out of it. The water stayed very cool, since it flowed steadily through the filter. The sound was very pleasant, though I did have to put bubble wrap around the motor to keep it from vibrating in a very loud and obnoxious way. I very diligently washed the Drinkwell every Saturday with the Drinkwell brushes (I tried other brushes first, but the Drinkwell brushes truly are the best, as they are made to fit the the crevices and clean it very well) and took great pains to keep all the parts, including the motor, clean and free of slime and cat hair. I had the extra water reservoir, which gave about a week's worth of water, but I still filled it twice a week, to keep it from getting dry and burning out the motor. Despite my excellent care of the product and the painstaking way I followed the directions, it began to leak after four months of use. I could never find the source of the leak or a way to repair it and I eventually had to throw it away. The Drinkwell is very high maintenance, but I was willing to do this for my cat children because they were so enamored of this water fountain. I am not, however, willing to spend the money again for a product that expensive and high maintenance with such a short lifespan. I will give the Drinkwell company the benefit of the doubt and say that it may have been a fluke, that I may have had a faulty unit. Unfortunately, this has left a bad taste in my mouth, so to speak, and I'll not be purchasing Drinkwell products again.