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Buyer Beware; Golf Buddy did not honor their one year limited warranty
Normally my reviews are very good. This is probably the worse review I have ever written on Amazon. I cannot recommend the Golf Buddy Voice 2. The display on my Voice 2 became inoperable after being used approximately 10 times. I purchased the unit from Amazon in June, 2017 and it stopped working in September, 2017. It's so new that I still have the original packaging. I attempted to have the Voice 2 replaced or fixed under the one year limited warranty but the request was denied. The warranty proved to be useless after Golf Buddy, without even asking me to send them the unit, determined that I must have broken the unit. They said that the LCD can only stop working if it is cracked or if significant pressure was placed on the LCD. There is no crack on the LCD nor was significant pressure ever placed on it. Picture attached of virtually new unit (with charger port open in top right). The LCD gradually stopped working until it failed completely. Oddly enough the voice or sound still works fine; I just can't see anything on the display. I had purchased the Voice 2 after owning an original Golf Buddy for more than 3 years. I thought the Voice 2 might be more accurate than the original Golf Buddy which is why I purchased it. My original Golf Buddy still works fine after several years and more than 100 rounds of use. I treated the new Voice 2 the same as the original Golf Buddy (ie. carefully) and the new Voice 2 broke after only 10 rounds and 3 months after purchasing it. Obviously it was a defective unit. Based on my experience, Golf Buddy does not stand by their product and does not honor their warranty. If a company does not stand by their warranty I cannot recommend purchasing from that company.
November 2017 · Electronics · verified purchase