Bests & Worsts Reviews from Amazon

I really wanted to like this printer. The inks aren't cheap but it prints outstandingly well. Unfortunately it failed after four months and that kind of takes the edge off the positive feelings. I've seen other reviewers report the same thing - Paper feed error / Paper jam and a blink code. My wife was using it when it happened - it printed a page just fine, ejected it cleanly, and reported a paper jam. There was no paper damage on the sheet that it had just printed. All the paper is accounted for. If you look carefully you can see where the paper sensor / micro-switch mechanisms are and they are quite clear. Manually feeding a sheet through will cause an audible "click" as the paper reaches it and another other click when it clears. Repairs and warranty.. What a nightmare. It still is in limbo. The service center tech confirmed that there is no paper jam, but we're still waiting.