Bests & Worsts Reviews from Amazon

Ok, here is the low down on the App... It is NOT designed for the faucet timer, it was built for regular sprinkler systems and kluged to work with faucet. That is why every faucet is basically a system that requires it's own zone and schedules. This make the app very confusing. I talked to Orbit tech support and they were very helpful but confirmed the apps shortcomings. You cannot make a 'system' out of these. You cannot add the device to a zone, they all use their own zone and their own schedule and the schedules do not relate or communicate to each other. I have 5 of them now and I have a schedule and zone for each faucet. I have to switch to each faucet and program it as it's own device and there is no reference to the other device on the system until you switch to that device. There no common schedule screen. If you get the timing wrong then you may have more than one scheduled at the same time. This does not work for me because I don't have the water pressure to run more than one impact sprinkler at a time. I ran schedule 40 around the perimeter of my back yard and tee'd off the main where I put the valved and ran a short riser hose to the impact sprinklers. Want to turn your 'system' off, you have to go to each device and turn off its schedule. Other major defects in the app include NO Manual OFF button. You have go back to the manual screen and run the time down. That is real wtf moment. Pairing is problematic; of the 5 unites only 2 paired the first time. I had to exit the program and deactivate the faucet and restart the pairing and setup on 3 of them. also kept having to reconfigure the WiFi. Speaking of which, these device are NOT WiFi, the hub is WiFi so you can program the device without being near them but they create a blue tooth daisy chain net so they can pretty far from the hub, but only via blue tooth. The talks to your router via WiFi and to the faucets via Bluetooth. So really the marking on the box that these are Wifi capable with a hub is not correct, this never a wifi connection to these devices. I've often found myself in screens where the next button didn't work and there was no way out of the setup screen. Again exit the app and start over. The app is pretty and the ability to take pictures of the Faucet/Zone is helpful but you have to take a picture of both. The picture for the Faucet/device does not transfer to the zone, so it's easy to get lost and promote the confusion. I gave it two stars cause they answered phone, once I found the correct number, and the guy on the phone sounded as frustrated as I was and really tired of explaining all this. There is a handy note in the box to call this number before you return it. Ahh - that's a clue! but that number has a recording that in a nutshell, after all the pleasantries, says to go to the website, thank you, goodbye.... There is no use case support documentation, in other words as we try to build systems out of these faucets, we are on own and the documents do no address these concerns.