Bests & Worsts Reviews from Amazon

The first time I bought a Zoo Med turtle dock, it came with all the parts it claims it does. Which shouldn't be too hard, since it comes with a dock, bracket to mount the dock to the tank, and four suction cups. Six things. Three, really, since the suction cups came together in a bag. Then we got two more turtles and I decided to buy a second dock. ...and that's when the defendent snapped, your honor. It came without any suction cups. No harm, I thought, I was driving by the same store again the next day and would simply swap it out for one with all the parts. And I did. Even looked inside the box to make sure that there were four suction cups. Thought I was all set. Got it home, opened the box, only to find that the suction cups were so warped that they could not suction. Which is pretty much their only job. Went back to the same store and opened up their remaining two boxes looking for suction cups, found none, so I returned the entire unit and bought one that (for reasons unbeknownst to me but probably involving Deeper Magic from Before the Dawn of Time) contained four functioning suction cups. Yippee. Turns out that one of our turtles finds the dock absolutely delicious. The little jerk has chewed a path almost through the entire width of the dock. Seeing that my reptilian children were about to be without an intact place to sun themselves, I ordered another new dock. It just got here today. Know what was in it? A dock, a bracket, a copious amount of shipping material, and that was it. Somebody at Zoo Med needs to be deprived of their suction cup counting responsibilities. And all other responsibilities. Preferably, I would like to see them jobless, homeless, friendless, and for good measure, hairless. I know what you're thinking, why didn't I just use the suction cups that came with the old dock. Not a bad question. Thing is that those suction cups never were all that great at suctioning either. Remember, just one job. I'd hoped that I just might be able to replace the cups I already had with a fully functioning set. But I can't. Because I don't have them. Because Zoo Med is terrible.