Bests & Worsts Reviews from Amazon

I purchased this can opener in September from Amazon. Received it in 2 days, perfect as usual. The opener worked about 3 weeks, opened about a dozen cans, then it just stopped working, the chrome piece that inserts into the stand up unit broke. I called the companies warranty phone number. I had everything ready that they asked for. The message said that they were experiencing heavier than usual call volumes, please try your call at another time. Between me and my wife we must have called 40 or 50 times. We got the same message every time. This was in October not the day after Christmas. My wife then tried writing an e-mail here is the company response to my wife's e-mail: On Thursday, November 30, 2017, JCS Customer Service <no-reply@jardencs.com> wrote: Dear Eileen, Thank you for contacting our Consumer Services Department. We have received your message and a response may take up to 3 business days. We appreciate your business and look forward to helping you with any questions, comments or concerns. Sincerely, Jarden Consumer Solutions ref:_00Dd05Td6._5000W18pZ4S:ref Well almost a month has passed no response, we called at least another dozen times, and have never been able to speak to anyone, we are stuck with a piece of garbage but I wont give up. I will report them to Amazon, the Better Business Bureau and everyone who will listen until this can opener is repaired or replaced. Please don't buy anything from this company maybe they will get the message that you need to make a product that works and if it doesn't then you need to honor your warranty. Amazon should stop selling the JUNK that Oster (Jarden) makes, its just not fair!