Bests & Worsts Reviews from Amazon

I know this make me sound ticked off... And well.. I am. I did everything I was supposed to do... Signed up for notifications from here on Amazon... None came.. When I called customer service as to why my notifications never came through the explanation was a a "glitch" in the system. Due to health reasons... This could well be my last Christmas with my son who is 14... I cannot afford the ridiculous amounts the resellers are asking... I had planned on using my Amazon rewards dollars to purchase this.. Apparently that isn't going to happen. The way this entire roll out has been handled by the largest media company in the world and the largest retailer in the world is a travesty. This is personal and yes.. It hurts. Shame on me for assuming it would be handled in an orderly manner. Selling prior to the release time.. Then no e available when it comes as supposed to be... Even the playstation direct site only says check back tomorrow for additional units... That didn't happen either and it's not like I can be held hostage staring at my phone or a computer screen for hours. I got into the que on the 13th and when I was down to a 2 minute wait Sony logged me out and back to an hour wait which by then of course it was sold out again. They said more units to drop on the 14th... Didn't happen. Great loyalty to long time users while resellers are now charging well over 1k per unit.