Bests & Worsts Reviews from Amazon

I bought my cooler directly from RTIC on October 5th. This is before they were selling on Amazon. I thought the warranty was longer than 30 days at the time. I knew it was on backorder but I ended up receiving it a few days before it was expected. It holds ice well. However, one of foot pads fell off (due to poor construction) and the handle has rust on it. The handle is supposed to be stainless steel. It's obviously not. Even though the product is technically a few days past their new 30 day warranty (they used to provide a 7 year warranty), they told me to piss off and buy a replacement foot and that they don't cover wear and tear. How is rust on a stainless steel handle wear and tear after only two uses and being stored inside? Even though the foot is only $3.00, they want $6.99 for shipping. So, don't waste your money on a product they won't stand behind. Buy yourself something the manufacturer will stand behind.