Bests & Worsts Reviews from Amazon

I've had this scanner for 2 days now. I scanned in regular glossy and matted photos and found that the quality looked bad due to artifacts being scanned in. I thought it might have been dust on the photo or on the scanner, so I proceeded to clean it. Rescan and the photo looked better, but it generated noise where there shouldn't have been any.. Note I did recalibrate the scanner, and it occurred on both the glossy and matted photos. I would understand why it would occur on matted photos.. but on glossy? I played with all the settings and made it look a tad better, but it would still create artifacts. I cleaned up the artifacts by treating them like scratches.. but that is a bad way of fixing it due to lose of resolution quality. Maybe I just had bad luck picking a bad one. I'll try exchanging it.. Note that I scanned in about 20 different types of photos over the ages and all of them had this problem... Addon: I tried scanning in "Magazine (Color)" mode instead of the Photo mode and got better results.. very strange. Any case I would increase the stars to *** if it would let me. Still going to exchange it to see if it was just bad luck on the lot build.