Bests & Worsts Reviews from Amazon

I agree with the other 1 star reviews here. We have had our oven not even 2 years and the heating coil is split, which is probably extremely dangerous. Additionally, the dial no longer works to change the oven from toast to bake to broil. Supposedly, the product comes with a 3 year warranty, but when you read the info you see you have to pay to ship the oven back plus $10 for them to ship you a new oven (the latter is not allowed in CA clearly because it's an extremely dubious business practice). I intend to file a complaint with the BBB and Consumer Reports about this product. I agree that the outside walls of the oven get so hot it is unsafe. You cannot have anything on or near the product when it is in use. This is my first Amazon review ever because it is the first time I've felt a product is bad news.