106
people found this helpful, as of 2023
ranked #248,079 most helpful
out of 571,544,897 reviews
★★☆☆☆
TLDR; Regrettable experience with the physical product and customer service
I've had the M9, M262 and still own a backup M262 and an M6. I've had nothing but problems with my M10s, yet plural... the first M10 I Had to send back due to an astounding amount of dead pixels throughout the images. They replaced it straight up although I had to wait a month for a band new replacement. The next one had a misaligned rangefinder right out of the box, so it needed to be sent back immediately for recalibration. Since getting it back, the rangefinder is still has a vertical misalignment but the store in San Francisco continues to tell me there is nothing else they can do after it's already gone out to be professionally calibrated by Leica, that I'm stuck with what I've got and now the inaccuracies continue... My 90mm f/2-APO and 50mm f/1.4 are tack sharp and perfect on all previous cameras plus on my M6. Yet, both of those lenses are off on my M10 considerably (even a little bit off should be unacceptable for Leicas). The only useable lenses that I have outside of those two are the 35 f/2 and the 21mm... I would NOT purchase this camera again. I'm an actual professional photographer who needs this camera every single day but it's only been a regrettable experience with the physical product and customer service in-store. I'd do anything to get my money back at this point, then I'd sell all 4 of my Leica lenses to get out of this system entirely but unfortunately I can't even sell my current M10 that is practically brand new because the rangefinder is noticeably misaligned and Leica says there is nothing else they can do about it. Premium prices that doesn't uphold to it's deteriorating legacy.
February 2018 · Electronics