Bests & Worsts Reviews from Amazon

Initially, the pen appeared to be an excellent choice. However, one of the reasons we purchased the pet playpen was for its apparent portability. After all, the word 'Foldable' appears in the description. Perhaps I'm a complete dunce, but getting the pen folded and back into the original container proved to be difficult at best... even after following the picture-based somewhat cryptic instructions and matching the folding with the pictures. Even worse, in the process of folding, one of the support wires/plastic rods/whatever snapped in two... and we were not trying to force the issue. We were merely trying to follow the directions/pictures to the best of our ability (which was apparently lacking). Perhaps there is a secret to the folding process, but it was not revealed to us in the instructions nor at any place in the folding process. There was nothing in the folding procedure to justify the description of the product as being easy to fold down... easy to set up, certainly, but not easy to fold and put back in the carry bag. Perhaps a one star review is a bit too harsh, but it was very frustrating to fold the pen and put it back in the carrying bag... and then to have it break... well, I'll keep the one star in place. We now have a broken Pet 45" Playpen Foldable Portable from Zampa. I'm guessing it will fold a bit easier next time due to the broken support? If you simply want a cloth mesh enclosed pen and you don't plan on folding it and putting it in the carrying bag, then you can add some additional stars. If you want to have a cloth mesh enclosed pen that you want to fold and take with you, perhaps you should look elsewhere. Not happy with the product.