Bests & Worsts Reviews from Amazon

Bought this Apple Watch and even one day shipped it. I received this watch and it says that I cannot pair my iPhone to it since the person who had it previously did not unpair their phone from it. I've tried to contact the seller numerous times with no reply. I went to apple to see if they can just wipe it clean but they cannot. My only way out is to have the person who had this device before me unpair it or get a refund.