Bests & Worsts Reviews from Amazon

I bought this because I upgraded my processor and motherboard when I plugged it in everything got power like normal but the fan never kicked on... soon after I smelled a burning cable smell and my computer froze... come to find out the power supply malfunctioned and fried all of my hard drives loosing irriplacable photos and videos, fried my z390 pro carbon motherboard to where it doesn't recognize any of the components anymore, I cant verify if my processor still works (i9 9900k) and my gpu as well is also gone.... this power supply cost me around $2000 in damages! I contacted Seasonic directly about this and they said because amazon sold it to me they wont do anything about it. Due to covid 19 Amazon's customer service is not available over the phone to explain this and the websites customer service only asks for return or exchange which is not what I need to get my issue figured out... if it was just for gaming or personal use I would be pissed but not as bad as I am because I have work that I do from home on the computer and I have been struggling with that due to the fact my computer is well nonexistent anymore.