Bests & Worsts Reviews from Amazon

** This review has been edited ** I now give the product 5 stars (stupidly, Amazon doesn't allow changing the rating when editing). Originally I wrote a bad review indicating the unit eats batteries. We didn't use it frequently and every time we did, the batteries were dead. About a day after I submitted the review, Bill from EatSmart Products emailed me indicating he had seen the review and short battery life is not typical of the product (he stated they should last ~1 year). With no prompting from me, he sent out a new scale along with some batteries to replace the ones the original scale consumed. Although it hasn't been very long, so far the batteries in the new unit are holding up well. So as I stated above, I now give this scale a 5-star rating due not only to its good performance, but the great customer service from the manufacturer!