Bests & Worsts Reviews from Amazon

I seldom leave reviews as I find it unnecessary when there are existing reviews that are accurate and complete, however that is not the case with this particular shelving unit's reviews. I have existing shelving units of this style, and I ordered a 36" W x 18" D x 72"H unit from a different manufacturer at the same time that I ordered this particular 30" W x 18" D x 72"H unit; in comparison between the three different manufacturers, the shelves I have and the other brand are very similar in design and construction....very heavy/sturdy shelving units with the shelving wires being spaced about 3/4" center to center and running front to back (perpendicular to the width of the unit), which makes sliding items onto and off of the shelves easier. This Quantum storage systems RWR72-1830LD shelving unit is MUCH lighter weight, with the shelving wire running parallel to the width of the unit and spaced at 1-1/4". Between the wires being orientated side to side, and the 1-1/4 spacing, I believe that sliding smaller boxes/items on and off these shelves would be tricky (my intended use for this shelving unit was for placement in a kitchen pantry). Now the verbal description does not specify the wiring orientation or spacing (it seems that none of the various manufacturers/listings denote this), but the picture both on the webpage AND ON THE BOX THAT THE UNIT CAME IN, show the shelving unit's wire supports as running front to back and having the 3/4" spacing. Hence my major disappointment in this product. When ordering online, one has to rely on the given information and when the given information/description is not accurate it creates headaches and hassles for all involved (my return has already been initiated...thank you Amazon for your great return policy!). I appreciate reviews that point out issues, or benefits, that are not apparent in the product's listing....and there is definitely an issue with the listing for the shelving unit that I received. Based on the fact that the picture on the manufacturer's shipping box does not match the actual shelving unit, I think that this is a case where the manufacturer changed the product without updating the product's description. SO, beware that this unit is not built as shown in the listing as of 4/22/15. A closing word of advice in comparing the many shelving options available on Amazon; use the shipping/item weight during comparison of different shelving units for an indication as to how heavily made a particular unit might be. The sturdy 36" wide unit (from a different manufacturer) that I ordered at the same time as this 30" wide Quantum brand unit, weighs almost twice as much as this 30" wide unit!