Bests & Worsts Reviews from Amazon

I've used this thing off and on since I purchased it in January 2016. Maybe 10-20 times. The set and forget function is convenient for small stains and works well. The design flaw however makes using the hose attachment frustrating and nearly impossible. The hose function worked properly ONE TIME. Ever since then attempting to use the hose attachment resulted in the hose not working property and the soapy water drains out of the bottom of the unit, soaking the floor and creating a puddle. Basically, another mess to clean up. I researched this issue online and found a great many folks trying to find out how to fix it. The fault is a tiny valve that opens and closes when the hose attachment is removed/replaced in the unit. To use the hose you must pull it tip out of the unit and press the "hose" button. When you pull the hose attachment from the unit, the valve is supposed to redirect the soapy water flow to the hose, and away from the bottom of the unit, which is the default. When the valve is stuck you can attempt to use the hose but soapy water only trickles out because it is draining out of the bottom! I took this thing apart VERY CAREFULLY and cleaned the valve and got it functioning again. It worked ONE MORE TIME before it clogged again. The valve is tiny and easily clogs and gets stuck. It does not mover easily within it's housing. It only moves a tiny amount. I was frankly shocked when I saw it and how poorly it is designed. It is guaranteed to fail. At least mine was. Perhaps the design flaw has been fixed. Idk. Thus I cannot recommend this unit. I just threw it in the trashcan.