Bests & Worsts Reviews from Amazon

I ordered the mat in November of last year and have had it on the floor in front of the kitchen sink ever since. Initially it was great: attractive, comfortable and east to keep clean. I liked it so much that I wanted to recommend it as a 5 star purchase, but, I've learned through experience that longevity should play a role in the rating system. We used the mat for a little less than 6 months before leaving for our summer home in the northeast. When we returned, we found that the mat had lifted somewhat around the outer edges. It didn't seem a major concern at first, but after finding that we were catching our feet on it and tripping over the edges, we began to see it a safety threat, both to us in our seventies and our visiting grandchildren, who are toddlers. I called the company to see if they could suggest some way of treating the mat to make it level again. According to the the information I had read online, I don't think that we had been careless with the mat in any of the ways listed. The customer service rep was very personable, took all my info and said that she would refer the concern to the people in charge and I would be hearing from them very shortly. Well, in fact, I did not hear from them shortly, nor did I hear from them at all. I don't know if any other customers have had the same problem with the mat or with the company, but for me, it was a real turn-off.