Bests & Worsts Reviews from Amazon

according to people

110
people found this helpful, as of 2023
ranked #243,165 most helpful out of 571,544,897 reviews
★☆☆☆☆
WD Quality Control Has Slipped Badly
I have purchased WD Passports for many years. It would not surprise me if, all told, I have bought over fifty of them. This summer I had to purchase ten of these WD 3 TB drives for a new data-intensive project. Three of the ten failed with complete loss of data. The three were purchased at different times, from different vendors, and were used by three different team members in three different cities. So we're not dealing with a one-time bad batch. This is an unacceptable failure rate, and as a result I will never buy anything again from WD--all the more so because WD Support was unable to offer any help whatsoever ("We are not a data recovery company." Now they tell me!) Buyer beware! WD's quality control has badly slipped, and they are clueless when you report a problem.
July 2016 · Electronics · verified purchase
worser bester