810
people found this helpful, as of 2023
ranked #15,459 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Looks really nice and installed really easily
Looks really nice and installed really easily, but the critical components are made from plastic. Only the outside parts are metal. My faucet worked well for two weeks and then started getting wobbly, though it was still securely mounted to the counter top . I examined it and found that the plastic interior piece had come adrift from the metal outer part and this was allowing it to wobble so badly that I had to remove it since I was worried that it might spring a leak.
So I contacted product support and they seemed not to understand the issue - requesting photos. I made the attached video for them. The communication from Delta product support has not been great and I've not had a written response from Delta with an explanation of the problem and an indication of how they plan to resolve it. I did received a bunch of automated emails titled "Repair Parts Order Confirmation" and then various "Repair Parts Order Update" but I have no idea what they are sending me.
September 2016 · Tools and Home Improvement · verified purchase