Bests & Worsts Reviews from Amazon

I'm not one to write reviews. But I need to voice my frustration with Xerox. I run a 1500 person company, with 110 locations. Each location has 2 printers. We bought about 10x of these printers to test to see if we would switch the whole company over. NOPE! It's not the printer. Yes, we had some break. But printers break. There are moving and replaceable parts. It happens. It's Xerox's support. We have receipts for each printer. When we call Xerox for support, they tell us it's out of warranty. It's like the warranty starts when it's shipped from their factory to Amazon. So their 1 year support is actually like 8-10 months support. It's enraging. We bought the 4 year extended support with Square Trade. Because they know the product was purchased less than a year ago, they won't honor the warranty replacement either. Xerox lost out on, at least, 250 MFC sales because their warranty is dishonest at best.