Bests & Worsts Reviews from Amazon

It is not often that I write a negative review, but here it is. If you are thinking of purchasing this app, do not do so yet. There is a bug in it that causes the 3D object skins not to load. As a result you get a grey train driving in a grey room with grey objects which basically makes this app unusable. I have tested this on three devices all with the same result. I have submitted a help ticket with the developer (which required jumping through several hoops) and am awaiting a response. Once the app is fixed I will update my review to reflect that. In the mean time, do not purchase the app. *** Update 1/12/2012 *** Well, I said I would update my review after hearing back from technical support and here it is. That's right, almost four months later. I submitted a help desk ticket on 9/4/2011 the day after purchasing this app. I received a response from their support technician TWO WEEKS later on 9/18/2011 asking me to re-install the app. I did so and it did not solve the problem, so I replied and let them know. I received another e-mail from them almost TWO MORE WEEKS later on 9/29/2011 asking me to run their log file software and send them the logs. I did so immediately. I then receive no response until today on 1/12/2012 almost FOUR MONTHS since opening my ticket and over THREE MONTHS since I e-mailed them last. Their response? "We do apologize for the delay in replying to you. Are you still experiencing this problem?" I e-mailed them back and told them they had to be kidding me. Please, do yourself a favor. Do not buy anything from this company.