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★☆☆☆☆
Tyco takes me to the cleaners
I will never buy a Tyco product again. I went to the store to buy my 8-yr old a remote control toy. We chose the Tyco Terrain Twister and only realized once we got home that it required a specialized battery pack that was NOT included with the $60.00 toy. The battery pack is $30.00!!! While they disclosed on the front of the box that it required a regular 9 volt battery and the TMH battery pack, it was not prominently displayed and the TMH battery was especially made to look like it was included in the box. Most parents accepted the fact a long time ago that batteries are not included with toys, but have always thought that it was limited to one of the various regular sizes. I have no doubt Tyco, by their deceitful merchandising techniques, encourages that misunderstanding. I called the manager of the store and she apologized profusely for the misunderstanding and told me that she's received a lot of complaints about this very subject. She offered to take the car back and encouraged me to buy another brand that was a little more expensive, but included everything. Naturally, since we had already purchased the car, I was not about to tell my child that he couldn't have because the manufacturer was deceptive. Congratulations Tyco! You got me! But I can assure you that I will never buy another Tyco toy again.
October 2004 · Toys and Games