Bests & Worsts Reviews from Amazon

I am a little bit disappointed in this bag. I used it daily for a year and wasn't really happy with the temperature it can maintain. I freeze it solid overnight, and then pack my lunch at 7am, to be eaten at 12. I placed a refrigerator thermometer in the bag on top of a baggie of lunchmeat just off the bottom so I could see what temperature it's getting to. At 7am it was at 20 degrees, and 5 hours later with the bag sitting at room temperature in my desk, it was 45 degrees inside, which is outside of a safe temperature to keep things like lunchmeat and dairy. I would expect that a cooler bag that has been frozen keep my food at a safe temperature until at least lunchtime, it is a "lunch bag" after all! Their description claims "Food and drinks stay cool and fresh all day!" Not sure what they consider a day, but it keeps things cold for a few hours at best, not "all day". I would expect that at the end of an 8 hour shift, this would still be slightly frozen or at least cold, but it's room temperature. I also found the velcro to be weak, the handle location plus the weight causes it to constantly open, I wish it only had a zipper closure, not velcro. I am only putting in lunchmeat, yogurt, carrots and an apple, not too much weight. I will not purchase one of these again unless they improve the longevity of the gel packs!