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Seller Doesn't Care
I purchased this clock in the hopes it will be as good as it is described. I received it and was looking forward to having finally something nice and informative to tell me the time etc.
Well setting it up wasn't too bad and reasonably straight froward, and all worked as expected. I had set the time to this year 2018 and turned off the auto atomic clock function as didn't need it on.
A couple of months passed by and I found one morning my time was out by many hrs and on closer examination my day, month and year were incorrect too.
After cycling through the settings to re adjust the time back to were it should be I discovered the Atomic clock function turned it self on ( I had this feature turned off previously ) and the year had changed from 2018 to 2089. I changed everything back to what it should be and it seemed to work ok until a week later when it all happened again. It did this same behavior for 4 times in 4 weeks.
I sent an email to Marathon.com to Alan who was the only contact listed about these clocks.
I explained what had happened with my clock and he replied that he is sorry for this and if I can email him a copy of my receipt from whom I purchased it and he will arrange a replacement clock for me. I did so and supplied a copy from amazon receipt.
Well that was over 4 weeks ago and I have emailed 4 times now and have had no response from him or anyone.
I still have a faulty product with no back up from this company. They have just ignored me and are not interested in standing by their product they sell.
I thought I purchased the best clock my money could buy but instead purchased a useless product that is simply un able to do it's job at keeping the time.
I simply will not purchase anything from this company ever again.
Everyone should be aware of this, be careful on what you decide on purchasing and from who.
July 2018 · Home and Kitchen · verified purchase