Bests & Worsts Reviews from Amazon

I purchased this against my better judgement. The work bowl handle of my beloved KitchenAid KFP670 Professional Food Processor, Onyx Black disintegrated due to my refusal to hand wash it. I had to have a food processor and Kitchen Aid is what I do, so the decision should have been easy. My first clue was that America's Test Kitchen wasn't using KA food processors any longer. The second clue was that when I saw the larger models in stores, I could almost lift the base with one hand. What happened to all the metal? Lastly, the reviews weren't stellar. However, this would sit next to my black KA stand mixer and blender, so I needed the KA look. Besides, I could trust KA to continue to deliver quality, right? I have never been so disappointed in a brand I consider a friend. This is over-engineered and lacks KA's legendary quality. I purchased this at the end of October, but I let it sit in the box as I tried to continue to use my old food processor. When the handle broke off in my hand and I couldn't find a replacement work bowl online, I realized I had to use the new one. It was now December and time to get into holiday baking. I took immediate issue with how the controls are designed. I don't think I have weak fingers, but it takes both hands to operate this. It doesn't look like it, but it's really hard to push those buttons! I see why Cuisinart kept the lever design in its classic models. I forgot to mention that the cord on this model is shorter than the cord on my older model. I can't use the same outlet without an extension cord. After the first use, I found horizontal grooves in the work bowl where the blade had been scraping it. Kitchenaid replaced it with no issue. I've been using the replacement for scone dough and it has worked fine. Last week, I was attempting to make salad dressing in the mini bowl. I think this was my second time using the mini bowl. I was able to pulse the ingredients a few times before it stopped working. I thought that perhaps the blade had become disengaged. I decided to dump everything into a bowl and finish incorporating things by hand. Last night, I was making the salad dressing again using the mini bowl. I got in a few pulses and it stopped working again. This time, the ingredients were half chopped, so I switched to the work bowl. I thought maybe the issue was that the mini bowl was too full, although it didn't appear to be. I started to pulse the mixture again, but it sounded like the food processor was struggling. That shouldn't be the case with garlic, capers, mayo, oil and lemon juice. I tried to pulse again and I smelled something burning. I unplugged it and dumped everything into a bowl. This morning, the motor was dead. I'm calling now for my second replacement. I love reviewing kitchen appliances and gadgets. I decided in December that I wouldn't review this product because it was such an out of character experience for KitchenAid and me. After the need for a second replacement, I felt I had no choice. This disappointment hurts.