311
people found this helpful, as of 2023
ranked #80,277 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Poor Quality/Bad warranty service
I purchased Nine Stars DZT-50-9 trash can two months ago and I already have a problem with it: the lid does not close all the way. I called Nine Star for warranty service and I was told that I have to send it to them for repair. I have to be responsible for the shipping cost, which is not trivial for an item of that size. The customer service representative was not friendly either.
the product in question
NINESTARS DZT-50-9 Automatic Touchless Infrared Motion Sensor Trash Can, 13 Gal 50L, Stainless Steel Base (Oval, Silver/Black Lid)
4.4★ · 13,106 ratings, as of 2023