Bests & Worsts Reviews from Amazon

Prior 16+ year experience A/V and telecomm professional so I know what I am doing from hardware to software and the infrastructure in between. Now I know this is not the best by any means but for what I wanted this seemed to be the best bang for my buck so to speak. This is on an Xbox One X with HDMI 2.1 cables hooked up to a 2018 Samsung QLED. Console to TV it can do it all, VRR (variable refresh rate), auto low latency, it can even run 1440p at 120hz, let it be known it can do the same with the original HDMI 2.0 so it is not the cables but I have tested this with all of them. The pictures provided show what my 4K options were from my One X though the reciever, the last being what actually capabilities this unit actually has on the box. The firmware was updated first thing mind you and it stays connected via hardwire to the internet, which after talking to Yamaha customer support I have tried again after resetting the receiver and trying without the newest firmware update. The pics showing all modes available minus dolby vision are straight to the TV from the Xbox One X, HDMI 2.0 AND 2.1. So far this reciever DOES NOT support all the modes it says it does, from the default mode, to auto calibration, no amount of tweaking to the actual settings on the reciever would allow for HDR10 or the modes I specifically bought my TV AND this reciever for. So I ended up using a 4K HDMI switch and it worked so I got my true uncompressed 7.1 back but this defeats the purpose of spending hundreds of dollars on a new reciever when my old one and a $40 switch do the same thing. After talking with customer service they believe the reciever to be the problem and I am going to swap it out for another and see what happens. The only reason I may keep it is to run a splitter so I can still take advantage of the ATMOS option, which keep in mind runs at a 5.1.2. You cannot run the two ceiling/presence speakers AND a 7.1, it's one or the other. Which if your wondering why I need a splitter it is because sending audio back through eARC comes through as 2.1 audio wise, which if that's what I wanted I would have just bought a soundbar. This is something the industry needs to really work on and update since eARC/ARC can be used as audio only to the reciever. Doing this uses the TV as the median instead of the reciever as I am having to do now since the reciever is a huge flop so far but I will update with what comes of this in the end. Update: got the new receiver and it did the same thing, hooked up the old one to try something and out of nowhere, same settings, HDR10 is working as well as everything but the auto low latency and VRR do not. Now before I could not turn game mode on on my TV, but now I can. I honestly don't know what happened, I'm pretty stoked about it as is Yamaha customer support, maybe the receiver needs a little time to learn the settings or the power and capabilities of the unit attached to it, I honestly can't say. But I can turn game mode on now and even though I can't select the options for VRR and auto latency on the Xbox One X the fact that I can turn game mode on the TV again shows that it's operating at high speeds visually. With all this being said I think I'm going to return this and wait a year and buy the 9.1 version next year after hopefully more kinks are worked out with HDMI 2.1