Bests & Worsts Reviews from Amazon

Last LG TV I will ever buy. I'm an avid gamer and spend around 3-4 hours a day gaming, sometimes more, and I experienced burn in on my 65 inch LG OLED. I did not abuse the TV, or submit it through any crazy gaming marathons. This was from regular gaming use. The worst part was LG's customer service. After spending $3500 to purchase a flagship TV you'd expect to get fantastic customer service; so not the case. First they had me download an app to connect to my phone so they could see through my phone's camera the burn in. I go through that 10 minute ordeal only for the rep to tell me that the burn "Wasn't too bad"....because I guess since they didn't spend $3500 they don't care. Then, for the icing on the cake, I'm told by the LG rep that the warranty doesn't cover burn in or image retention, that it can happen on all TVs. So she puts me through all that and then mentions that. I respond with, that's like saying all cars break down, but you know you'll get more reliability from a $50,000 car than a $10,000 one. Regardless, LG's customer service was horrible. Have had the TV for less than a year and have totally thrown my money down the drain; and who will now buy a used LG OLED with burn in? My recommendation, if you game, don't buy this, if you use it just for movies, then do, because when it does work the quality is fantastic. Just don't expect good customer service if you ever have to call LG.