Bests & Worsts Reviews from Amazon

This Smart Oven is falsely advertised by Amazon. It is a microwave with a convection oven which is cumbersome to use because of the “smart” design. This is, by no definition, an air fryer. I have an air fryer but wanted one that could be built-in, so trusted Amazon to provide a great product. Unfortunately, there is no air fryer here. There is a button to air fryer items with exactly 5 menu choices. When I asked Alexa to connect to my device and air fryer chicken legs, she replied, “chickens have two legs.” There is no way to set a temperature on the air fryer and it takes at least ten minutes to preheat if you first set it to convection oven and then switch back to air fry (my real air fryer takes 2 minutes and it is barely necessary to preheat). After 15 minutes of “air frying,” my chicken legs were raw. As in, they we’re still pink. They would have cooked faster in my regular oven. I moved my chicken to my real air fryer and 15 minutes later, voila, they were perfectly crispy and cooked through to the bone. I have purchased many items from Amazon over the years. I will never again pre-order an Amazon branded device or product until it has been tested by customers. The original ad stated it was designed and tested in their test kitchen. I am an accomplished cook and use many tools in my kitchen every day. I do not trust Amazon’s rest kitchen.