295
people found this helpful, as of 2023
ranked #87,395 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Defective product. Buyer beware.
I purchased this television 5 weeks ago. I haven't watched it much. This white line all of a sudden appears on the screen.
I immediately call for support and after some basic troubleshooting, I was advised that a technician may need to visit my home.
This is ABSOLUTELY unacceptable. This television is brand new.
NOT HAPPY AT ALL.
Update: After demanding a FULL refund, I have NOT been issued one. A company picked up the defective television
over a week ago. Every phone call that I've made to Samsung gets me different information.
People will act slowly when your money is involved. Will NEVER purchase a Samsung product. The customer service is just as bad as their products.
April 2021 · Electronics · verified purchase