Bests & Worsts Reviews from Amazon

My complaint is regarding the seller, not the product itself, but I thought it would be useful to warn other buyers as this seems to be a recurring issue and particularly since it's "Fulfilled by Amazon." The item I received was not as advertised and was not new. I purchased a Remington trimmer that was advertised in the picture as having a rectangular, soft-pouch case, but I received a cheap plastic sleeve instead, as others have pictured in their reviews. The case is similar to that of a money sleeve, but thinner. Even worse, the trimmer guards had bits of hair scattered throughout them and were repackaged to "look new." Pitiful deception really, shameful.