Bests & Worsts Reviews from Amazon

Like others have experienced, the female end just fell out of the hose. I was outside the return window but well inside Stanley’s 2 year warranty. I can only say that the customer service on the hose is terrible. After multiple phone calls and emails telling me they would get right on it, 6 months later I am no closer to resolving what should have been a quick resolution and response to a known defect. I should just let it go, but I have a feeling that’s what they are trying to accomplish- to make you walk away instead of making it right - so I refuse to give up. It was a good hose right until it failed, but their warranty is worthless.