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Bits of the inside finish chipped off after I had used it approximately 4 times to make onion soup. I sent it to Le Creuset to be replaced under the terms of their warranty which said that the warranty would be voided if the pot had been burned. I was completely confident that the pot had not been burned. There were no scorch marks, burn marks or any other indications that the pot had been burned. The missing chips were scattered at random on the bottom of the pot. (In other words, they did not show a distinctive circular pattern which may have resulted from the circular heating element.) Much to my astonishment, they refused to replace it because they claimed that the pot had been burned. It hadn't been burned. They refused to return the pot to me so I had no way of disputing their claim. However, they did offer to send me another pot for a fairly large amount of money.