Bests & Worsts Reviews from Amazon

Very disappointed. I bought this for my spouse to use on our induction cook-top range. The pan performed well for 10 months, and then she noticed that the surface was flaking near the center heat indicator. We have all plastic cooking utensils, and this pan was babied. "No problem!" I told her, this pan has a warranty. However, the warranty phone number leads to automated responses, and no return authorization. The instructions to return are to ship at your own cost, and then hope for the best. If you go to "warranty review" websites for the manufacturer, you'll read horror stories about many people that paid for shipping and never heard back. Why throw good money after bad? Paying 50% of the cost to ship something in hope that it will ever get a repair (or even a response) is a terrible deal. By design, no doubt.