Bests & Worsts Reviews from Amazon

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117
people found this helpful, as of 2023
ranked #235,309 most helpful out of 571,544,897 reviews
★☆☆☆☆
Broke in less than 2 months, NO WARRANTY from Intex
I bought this as a temporary replacement for my old small bed, I didn't want to get an actual mattress until I finish remodeling my room and I wanted to see how a queen bed would look in my tiny room. I never deflated this bed and it has so far been inflated for about 50 days [I'm not in a hurry with the remodeling :) ]. Also I weigh about 160 pounds and the most weight this bed has seen on it was about 260 pounds total. Initial impressions were worth a 4-star review. It wasn't too huge, held its shape nicely, was more comfortable to sleep on than the floor [which I did for about a month before getting this :) ], also the built-in pump was nice and easy to use, BUT the bed did sink in the center making it a challenge for two people to sleep on it without rolling/sleeping on a slight angle (-1 star). After some time I noticed that it did not stay in its fully-inflated form and got soft after a couple nights of use and I had to re-inflate it before going to bed to minimize the sagging in the center. This started to get annoying (-1 star) but still manageable. After about 35 days of this (when Amazon's warranty expired...) I noticed something strange. The bed didn't fit in my room quite the same as it did when I first got it. IT WAS EXPANDING! I started wondering if the reason I had to keep inflating it was because its supports were not holding its shape, causing it to slowly expand. A few days later, the bed pretty much turned into an oval instead of a rectangle. The upper side-beam seems to have broken off (unglued?) between the outer and inner layers, causing the outer layer of the bed to bulge out like crazy. The bed now barely fits in my room, presses against 3 of my walls and almost prevents me from opening my door. It literally expanded by almost 2 feet in width and length. That's pretty crazy! (-1 star) So here I thought that maybe I'll suffer with it for a bit longer, and this morning I find a hole in the top of the bed. Note, that this is not a puncture hole, it seems that the expanding of the bed has stretched the material so much that a hole formed near the end of one of the seams. (-1 star) And the hole-repair patch kit was not designed to fix holes in the top, on the Intex website there is a FAQ about this with this answer: "Answer: The repair patch is designed for vinyl surfaces only. However, fine sandpaper, or an emery board can be used to gently rub away the flocking. When that is complete, clean the area with nail polish removal solution so the repair patch will adhere to the bed." Nice. I went on the Intex website to check for warranty info and here is what I found: "Answer: Intex airbeds do not have a warranty. If you have any questions regarding the replacement of your Intex airbed please contact the original place of purchase. Replacements are issued through the retailer in accordance to their store policy. For airbeds purchased from [...] please review the Warranty/ Return Policy section of the site." Nice. I guess I better go and look for some sandpaper and nail polish remover or it's back to sleeping on the floor for me for another few weeks.
July 2011 · Home and Kitchen · verified purchase
the product in question
Intex Raised Downy Airbed with Built-in Electric Pump, Queen, Bed Height 22"
4.2★ · 10,922 ratings, as of 2023
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