Bests & Worsts Reviews from Amazon

according to people

145
people found this helpful, as of 2023
ranked #212,925 most helpful out of 571,544,897 reviews
★☆☆☆☆
Buy something else
Summary: pay $20 extra and get something better. See why reading below. I bought this hard drive on Prime Day thinking I was getting a good deal. It turns out it was doing OK for the first couple of months, although the speed of data transmission was not as fast as I would expect. I didn't do heavy use of it. I was only using it as a back up. At most, I used it for 10 times and transferred 2TB. Now, 5 months later, this hard drive is not working properly. I got corrupted data on it (I was lucky I had everything in at least another hard drive) and if I asked the Seagate tool to verify what was happening with the hard drive, my Windows would just give me a blue screen and turn off. I did everything you could imagine to try to get Seagate tools working (restarting, reinstalling, etc.) but it never passed the blue screen. So, I contacted Seagate to return the hard drive and get a new one. I didn't get any problem contacting Seagate. The problem I had was when I figure out I had to pay shipping. Turns out I have now to pay an extra $20 to get this thing back to Seagate. Why do I have to pay an extra $20 when I was not the one who manufactured something that doesn't work? That's not my fault, that's their fault. If you don't want to be at risk of loosing your data, neither want to pay an extra $20 when your hard drive stop working, I suggest you pay an extra to get something better. For example, I have a 500GB Samsung portable external hard drive that is about 5 years old and an 1TB WD my passaport external hard drive that is about 3 years old. I never had any problem with those.
December 2017 · Electronics · verified purchase
the product in question
Seagate Expansion Desktop 12TB External Hard Drive HDD - USB 3.0 for PC Laptop (STEB12000400)
4.6★ · 21,605 ratings, as of 2023
worser bester