Bests & Worsts Reviews from Amazon

I spent two days on the internet trying to figure out how to put my playlists on this device and it proved impossible. There is an AI support website listed on a card, but there is NO support web site on the internet. No one to call and no help from the company. Sadly, I had to send the device back. ALSO, device is listed as having a "touch screen." Not so. It has touch buttons not on the screen. ALSO, I was promised a gift / rebate within 24 hours of registering my product. That never came. ALSO, the day the device arrived, I was asked to give AI a five-rating. I had to give them one star to be allowed to write this review. I wouldn't give them any.