Bests & Worsts Reviews from Amazon

I purchased this item to heat a small trailer. After reading all the hype the company provides I thought this would be a good alternative heat source. NOT SO. When I called the company to return the item you are put thru the hoops. Your on hold for hours at a time. Just trying to talk to someone to get the return shipping label issued. In the meantime the company takes their sweet time in issueing the UPS return. You have 30 days to return the item... or your stuck with it. This includes from the time it was sent to you from the warehouse, weekends & holidays. Then they have the nerve to charge you $50.00 for the return. This is a decorative item, not a single heat source- something they don't bother to mention anywhere. It took them 24hrs to collect my money & 6wks to get my partial refund. If there had been a rating of -0 this would have rated it