Bests & Worsts Reviews from Amazon

The best thing about this bag is the name, High Sierra. Other than that, I am singularly unimpressed. I purchased the bag for my daughter at the beginning of the semester specifically for the wheels. It was delivered 8/28/14. She takes two classes at the community college, two days a week, and rides the bus. The textbooks are large and heavy, but all she carries in the bag is two textbooks, a couple of notebooks, and a lab book. Within a few weeks the wheels began to sag. I examined the bag, and discovered that screws on both wheels had apparently fallen out. I replaced them with stainless steel screws, washers, and locking nuts. I had to disassemble one side in order to replace the screws, so I learned more than I wanted to know about the poor construction of this bag. If you are looking for a wheeled bag that can actually carry a load for any length of time, then keep on looking, cause this ain't it. Check out the uneven wear on the wheel in the attached photo of the repaired bag.