Bests & Worsts Reviews from Amazon

I have worn New Balance my entire adult life. I love the shoes! I have wide feet and they always have my size. I can't say enough good things about them and I have always been satisfied with the quality, comfort, and durability of the shoes...... until my last pair. I got these of Amazon what I believed to be a legit NEW BALANCE seller. I can but New Balance shoes online because the past quality has proven that I never need to try them on. They have always been consistent in the past with in their sizing. As soon as I got these shoes they felt a little "off" but I did not pay it much attention. I am not "hard" on athletic shoes.... I save that for my work boots. After just a few months of mild use the insoles completely fell apart. I have a very similar pair that I wore the hell out of for3+ years and they are in WAY better shape than these shoes. The outside started falling apart and the shoe laces have completely snapped in half. They look similar to my old ones but are very thin in comparison and also have differences in stitch pattern and color. Is this a knock off? The pics I have attached show the difference between a shoe that I have had for well over 3 years vs these new ones that are less than one year. And please remember these started seriously falling apart after just 2-3 months of very mild use. The orange insole is 5X thicker and in way better shape, the other insole is like paper. The inside stitching is coming undone also ( started after 2 months) I know I am late on this review but when the lace on the second shoe broke yesterday, so did my tolerance of these shoes. I have now swapped out both laces and also the insoles from my (definitely real) older New Balance. I am not sure what can be done if anything.... I will try and contact New Balance directly and see. I will update this later PICS: The orange insole, orange toed shoe, and bright orange shoe lace on left side are all verified New balance as I purchased them in an actual New Balance store. The green insole and other pics are from the shoe I got on Amazon.