Bests & Worsts Reviews from Amazon

I hate it when a software company I've trusted for years puts out a product so awful, buggy and incompetent that it makes me forget why I ever trusted them in the first place. This version of Quicken was dead on arrival and cost me four hours of my life I'll never get back. Let's start with converting data from Windows. You know how you can use Word documents on either a Windows or Mac and the back-and-forth is seamless? Imagine the opposite of that. Are you imagining that? It's worse. It starts when you are installing Quicken. You are installing it on a Mac, because it's Quicken for *Mac*. Part of the install is to download the Converter. You click the link and the converter downloads. You are then told that the converter only runs on a Windows machine. So you have to transfer the file (or re-download it) on a Windows computer, which for me was at my office where I previously kept all my Quicken files. So I had to wait till Monday when I went to work to run the converter. Then I ran the converter and emailed the converted file back to myself so I could complete the conversion that night. (Why can't this version of the software just READ the data file? Shouldn't it be seamless across platforms?) Anyway, once I imported the converted data, the first thing I noticed was my checking account balance was suddenly negative $54,000. Yes, somehow a major financial company's conversion software was so inept that it deducted almost $60,000 from my checking. I contacted support. They tried to help, but had little to offer but worn apologies. I never figured out why the balances were so far off, but one factor I discovered in one account was two months worth of transactions that pre-dated when I actually opened the account at the bank. The transactions appeared to have come from one of my closed accounts. So, somehow the world's leading financial management software company wrote a data converter that cannot match transactions to the correct account when converting the data. I thought maybe going online and having the software touch base with my banks would help. Wrong. The software was unable to match ANY of my existing accounts with their online counterparts. NONE. How hard can this be? My account numbers are saved in the data file. All you have to do is match them up. Instead, the software created DUPLICATE versions of every account, doubling the number of accounts which, while closer to having accurate balances, were still wrong. Sitting staring at an interface that told me as much about the actual state of my finances as my dog could, I gave up. If you do buy the software, you'll need this link to get a refund: Funny, they can take your money instantly, but you gotta give them 4-6 weeks if you want it back.