Bests & Worsts Reviews from Amazon

Everything was fine with it for about a month and a half and then I started noticing faint gray streaks on the tv, only visible if the background is a solid, light color, like during a hockey game or a blue sky, for example. I couldn't return the set, as a month had already passed, so I contacted Samsung about getting it fixed or replaced under warranty. They sent out a third-party tech who checked it out and confirmed the lines and he explained it to Samsung. Samsung concluded that the problem has to do with the EMI filter and with the anti-reflective coating, which is on the outside of the glass panel and will not be covered under warranty. Samsung claims that it is my fault due to negligence, claiming I'd used chemicals to clean the screen, which can not be farther from the truth. Needless to say, this felt like a slap on the face from Samsung. They don't stand by their product and accuse me of being at fault. When I mention that the anti-reflective filter might have been installed improperly, they just recite the standard "we are very sorry" speech... I'm very tired of spending hours on the phone trying to argue my point to their reps who are not even listening and am very dissapointed in Samsung. I understand TVs can sometimes have faults, but those faults need to be replaced or fixed. I am never buying another Samsung product again, because the company doesn't stand behind it.