531
people found this helpful, as of 2023
ranked #32,718 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Overpriced, Slow, Poorly Designed, Cheaply Made and Loaded with Junky Software
The added cost for the jump from 4TB to 5TB is egregious. HDD drives are too slow and antiquated to still cost this much.
For some reason, this model has no non-slip feet, and the cheap plastic surface is especially glossy/slippery. As a result, it slides around like a hockey puck on basically any flat hard surface. I have three previous My Passport models, and they all have non-slip feet. This is a really unbelievable design oversight by WD.
The bundled software is utter garbage: the LED on/off toggle in WD Discovery doesn't work, and WD Drive Utilities immediately crashes and stops responding when I open it—it has to be force quit and then makes properly ejecting the drive a hassle as it gets stuck as "in use."
I have nine other WD external hard drives, but this will most-likely be my last.
November 2019 · Electronics · verified purchase