Bests & Worsts Reviews from Amazon

This is my first Amazon review. I have been using Amazon since the dawn of time (1997) and this is the only product to move me so much as to break my silence and warn others. This product is practically non-functional. I have used PaperPort 9 for 2 1/2 years and happily so. I thought 10 would be much better, but it must have been a re-write, because it's very different. Granted, none of this is a measurable problem just opinion, so here are my measurables: - Where it once was instantaneous to double-click on a thumbnail to view a document, it now takes 5 to 10 seconds. - Where once i could move a document between folders instantly, it now takes the same 5 to 10 seconds. - With Paperport 9, my scanner could run at top speed without stopping. With 10, my scanner overwhelms the app and causes it to crash if i let it run full out. Paperport is/was a great product, but version 10 is a complete waste. Please purchase version 9 and you'll be glad you did. Oh, and if you have problems with Paperport -- Scansoft charges you to talk to them about it. All technical support is on a pay-as-you-go basis, no freebies. There are google/yahoo support groups, but they offer little help. Buyer Beware